Review of safety assessment processes of a European air navigation service provider

We helped the safety experts of the Maastricht Upper Area Control Centre (MUAC) to review their own safety assessment procedures.

CLIENT: Maastricht Upper Area Control (EUROCONTROL)

DURATION: 2017 – Closed


MUAC was willing to customise the EUROCONTROL safety assessment methodology (SAM) to the specific needs of their centre, also taking into account the requirements of the competent regulatory authority.


  • The integration of human performance methods and techniques into the safety process
  • The customisation of the safety assessment procedures for different types of implementation projects (e.g. different size and maturity) and validation exercises (with simulations and trials of different complexity)

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