Crisis Management: New Tools to Guide Authorities and Rescuers

The SYNERGIES project aims to raise the level of preparedness for environmental disasters by creating synergies between people, projects and solutions.

The  2024 report by Legambiente’s Città Clima Observatory  highlights the increasingly dramatic  effects of the climate crisis on Italy , with a total of 351 extreme weather events in the last year alone. These included the  two floods that struck Emilia-Romagna  last fall, images of which demonstrate the increasingly violent effects of the catastrophic events affecting our country.

Deep Blue, an Italian SME operating in the field of research and consultancy, works to  support authorities and rescuers in crisis and emergency management .

Coordinated by Deep Blue and running for three years (until November 2026), the  SYNERGIES project  is funded by HORIZON, the European Union’s Framework Programme for Innovation.  Its primary goal is to implement and bring to a higher level of maturity solutions already developed in previous research projects.  “SYNERGIES supports six projects,” explains  Alessia Golfetti , Head of the Secure Societies Area at Deep Blue, “so as to ensure continuity in research and capitalize on the results already achieved.”

To support authorities and responders in preparing for crisis management, the consortium will develop an  “atlas”  with  materials and best practices  learned from previous projects and case studies, tailored to the real needs of those who will use it. “Another goal is  to structure a training program for community leaders, social workers, first responders, and teachers  ,” Golfetti continues, “that will provide them with tools to  promote a culture of preparedness by engaging citizens .”

A key focus of the project is improving communication  between authorities, emergency responders, and citizens during the preparation phase. To this end, a  platform will be developed containing innovative tools and strategies  to share information and actively engage citizens, especially the most vulnerable groups. “Finally, the project will address the  management of spontaneous volunteers  ,” Golfetti emphasizes, “a resource often overlooked in the preparation phase, but crucial during emergencies.” Among the planned tools, SYNERGIES will develop a serious game to raise awareness of the importance of integrating volunteers into emergency management plans.

 

The design solutions will be tested in three case studies: La Réunion, Malta and Rotterdam.

  • Réunion , an island in the Indian Ocean, faces seven of the eight major natural hazards (tropical cyclones, volcanoes, earthquakes, etc.). The local population, composed of residents and tourists, includes vulnerable groups whose support is crucial to mitigating the impacts of disasters.
  • Malta , a small Mediterranean island, has seen a large influx of third-country nationals over the past decade. Vulnerability to earthquakes, combined with the potential loss of mobile connectivity post-disaster, could lead to widespread chaos.
  • Rotterdam , a port city in the Netherlands, faces risks such as floods and chemical accidents. The Rozenburg district, with its aging population and language barriers, represents a significant case study for improving local resilience.

 

“SYNERGIES aims to improve the ability of local authorities, emergency responders  (civil defense, firefighters, etc.)  and citizens to make and communicate informed decisions ,  so that everyone can actively contribute to disaster management  ,” Golfetti concludes. “A culture of prevention and preparedness, in fact, relies on the involvement and collaboration of various social actors.”

The first prototypes of the results will be tested in  three workshops  held from February to June in the project’s case studies. These events will give local organizations and other international experts the opportunity to learn more about the solutions developed by the project and provide feedback on their usefulness and effectiveness.

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