A completely free 30-minute discussion with one of our experts to review your control room project
and plan the next steps
Human-Centered Control Room Design
We help organisations integrate Human Factors into operational control room design, to improve operator performance and save costs.
Where are you in your Control Room Project?
Human Factors becomes critical at several stages of a control room design project. We typically supporto organisation during:
New Control Room Design
Control Room retrofit or upgrade
Pre-Post-Certification compliance
Not sure which applies? The initial free preliminary assessment will help you define it.
What happens when Human Factors are poorly integrated
HF are typically
- Ignored because they are seen as unrelated to engineering decisions
- Adressed late in the design process (if at all)
- Treated as a checklist for certification
And these are the conequences
- Safety problems
- Endless iterations and delays
- High cost of redesign if mistakes are made
- Operative push backs, low adoption
What our Human-Centred Control Room Design delivers
Operational performance & Safety
- +15% productivity improvement
- Improved situational awareness and faster decision-making
- Demonstrated reduced operator workload
- Effective coordination and interaction between operators and systems
Cost & Project Efficiency
- Human Factors risks identified before layout freeze
- Reduced late-stage redesign and engineering rework
- Lower operational costs (fewer incidents, equipment damage, maintenance, and lost workdays)
- Reduced operator training time
Compliance & Audit Readiness
- Evidence supporting certification and safety reviews
- Full traceability between standards, policies and design decisions
- Documentation supporting regulatory assessments
Our Control Room Design Services
Our services integrate smoothly with engineering activities and support certification.
Context & Risk Mapping
Understanding missions, operational scenarios, and performance constraints. Certification requirements are also considered in this phase.
Task, Workload & system Analysis
We analyse operator tasks, cognitive and physical workload, and how automation/AI and systems interact with them, ensuring smooth and effective human-system workflows.
Physical Ergonomics Assessment
Evaluating reach, visibility, posture, and workspace configurations. We use a 3d modelling process to quickly mock-up ergonomic control rooms.
HMI customisation
We configure the console HMI to match your operational use cases, prioritising information and reducing cognitive workload.
Evidence-based iterative validation
We conduct agile validation sessions throughout the design process using tools such as eye-tracking and VR simulation to test layouts, interactions and operator performance.
Compliance Documentation
Delivering structured, traceable outputs aligned with certification expectations.
The services can be tailored to your specific requirements, and are also applicable for integrating AI in the control room.
Frequently Asked Questions
At what stage should Human Factors be involved in a control room project?
Ideally early, before the layout of the room is fixed. That said, we can also run our analyses afterwards and step in during upgrades and/or redesigns of the Control Room.
How does the design process cover compliance with standards (such as ISO)?
We consider compliance with international standards as fundamental in the HF Assessment. Our assessment for Control Rooms considers the following standards: ISO 11064-1:2000 (Ergonomic design of control centres), ISO 9241-971:2020 (Ergonomics of human-system interaction), ISO 6385 (Ergonomics principles in the design of work systems), ISO/CIE 8995-1:2025 (Light and lighting – Lighting of work places) and ISO: 7731 (Ergonomics – Danger signals for public and work areas – Auditory danger signals)
How does Human Factors integrate with engineering workflows?
We align perfectly with engineering workflows as our assessment covers all phases from concept to validation. The outputs we produce are structured to support engineering decisions and documentation.
How long does a Human Factors assessment typically take?
It depends on the project stage and scope. For existing control rooms, a focused assessment could be completed in a few weeks. For new designs, Human Factors support typically runs alongside the project across multiple phases. In all cases, we define a timeline tailored to your project needs and certification requirements.
Not sure which applies? The initial free preliminary assessment will help you define it.
Planning, upgrading or certifying a Control Room ?
Schedule a free 30-minute Human Factor session
What you will get out of it?
- A clear idea of your control room project context in the HF landscape
- Identification of existing performance or ergonomic concerns
- A concrete plan for integrating Human Factors
A completely free 30-minute discussion with one of our experts to review your control room project and plan the next steps